Most renters only discover the problems after they have signed.
See what previous tenants experienced — before you commit.
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Cardiff only · Try 14 Rowan Street
After finishing university I searched Cardiff's rental market for my first proper home — somewhere I could settle, feel proud of, call mine.
I felt the pressure every renter knows — sign quickly or lose it. So when I found somewhere that seemed right, I signed.
On moving day, the blanket that had been draped over the sofa during the viewing was gone. Underneath it was torn and filthy. The bed frame was broken. The mattress was old and uncomfortable. The drains smelled. The windows ran with condensation. The walls were damp.
To their credit, the landlord did eventually replace the sofa, the bed frame, and the mattress. But the process of getting issues acknowledged was slow, reluctant, and exhausting.
When I eventually moved out, the thing that stayed with me was not the frustration. It was the thought of the next person moving in — just as hopeful — with no idea what they were walking into.
I had information that could have helped them. There was nowhere to put it.
"You check reviews before a £30 dinner.
A tenancy costs £12,000 a year. Shouldn't you know more?"
Landlords know everything about a property — its history, its problems, its quirks. Tenants get a 20-minute viewing and are expected to commit thousands of pounds and months of their life.
KnowHouse gives tenants access to the one thing that closes the gap — the honest experience of the people who lived there before them.
We exist to close the information gap between landlords and tenants.
Your experience matters beyond your tenancy. KnowHouse gives you somewhere to put it.
Honest verified experience shared openly — not through attack or speculation.
Every review is verified and moderated. What you read here you can rely on.
KnowHouse is currently available in Cardiff only. We are building review density city by city. Bristol, Swansea, and beyond are coming soon.
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Enter any Cardiff address or postcode. We check our database for reviews from previous tenants.
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